Facility Program: Communication & Teamwork

Team STEPPS Program

TeamSTEPPS can significantly benefit your long-term care facility by enhancing teamwork, communication, and patient safety. Here are some ways it can help: improved resident outcomes, improved medication reconciliation, decreased staff turnover rates and enhanced teamwork and communication.

Facility Program: AFHS

Age-Friendly Health Systems Recognition

At least 1 staff person can lead the Age-Friendly Health System Recognition team from your executive leadership, administration staff, or clinicians. Participants will gain an understanding of the importance of providing an AFHS to all older adults in your facility, along with how to align care with each older adult's health outcome goals and care preferences.

Facility Program: Dementia Care

Dementia CareForce

 Gain practical hands-on skills to navigate challenging behaviors presented in people living with dementia. This program focuses on understanding unmet needs, problem-solving tools, and utilizing huddles for enhanced communication.

Facility Program: QAPI 

QAPI Education Program

The ECRI Team will work with you to develop a Performance Improvement Plan using a continuous quality improvement approach. Their vetted tools, evidence-based practices, and educational content tailored to each facility’s unique needs.

Staff Program: Clinical Practices

Diabetes Care for Older Adults Certificate

This certificate program for nursing home clinicians caring for older adults with diabetes has multiple goals to enhance patient care and staff competency/knowledge.

Staff Program: QAPI 

QAPI STARR Program

 The QAPI STARR Ladder program offers education and training to SNF leaders to prepare them to guide QAPI practices throughout the facility, including facilitation of staff training. ECRI will collaborate with leaders on-site to discuss implementation of QAPI best practices and strategies to improve QAPI programs within their organization. 

Staff Program: Virtual Sessions

Long-Term Care RISE ECHO

This series seeks to empower facility administration and staff to improve health outcomes for residents facing challenges related to age-friendly care, by providing an innovative and evidence-based approach to increasing high-quality care for residents in the communities where they live. 

Leadership Program: Fall Prevention

The Falls Management Program

Leaders meet one time virtually to learn how to improve fall care processes and outcomes through educational and quality improvement tools. While not all falls and injuries can be prevented, the program emphasizes the importance of a systematic process of assessment, intervention, and monitoring to minimize fall risk.

Leadership Program: Penn State Smeal

Penn State Smeal Executive Program: Communication Strategy for LTC Leaders

This program offers a unique design that brings together multiple experts to help you explore effective strategies for communicating up, down, and across the organization, with particular focus on channel selection, message authenticity, creating an atmosphere that supports psychological safety. 

Leadership Program: Network

Caring for the Careforce: LTC Rise 3.0 South Central PA Leadership Network

Participants will gain improved leadership competencies, the ability to foster a positive workplace culture that retains talented employees, and enhanced capacity to promote wellness and care for their staff. This can lead to better overall outcomes for both staff and residents in long-term care facilities.

Facility Program: Staff Survey

Vizient Safe and Reliable SCOR Survey

The survey is a nationally recognized, validated, and anonymous web-based tool designed to capture staff thoughts and perceptions on the culture impacting their engagement and well-being. It provides insights for long-term care (LTC) leaders to improve staff engagement, retention, and resident outcomes

Staff Program: Behavioral Heath

COE-NF Behavioral Health Resources 

Established by the Substance Abuse and Mental Health Services Administration (SAMHSA), in partnership with the Centers for Medicare and Medicaid Services (CMS), the COE-NF offers Certified Medicare and Medicaid Nursing Facility Staff a centralized resource hub with easy access to trainings, technical assistance and additional resources, at no cost.

Staff Program: Behavioral Health 

PPI De-Escalation Training

This training covers the following areas: 

• Building Emotional Resiliency (tips and skills to build self-care and self-awareness)
• Preparing for Acuity
• Understanding Patient Behavior
• De-Escalation Skills: Verbal, Non-Verbal, Medicine Refusal, etc.
• Role Play Scenarios 

Facility Program: Train the Trainer 

Respiratory Protection/PPE Training

Staff will learn about the implementation of a Respiratory Protection Program, when respirators should be worn, doning and doffing PPE and the process of performing fit tests on staff and the selection of respirators

Staff Program: IP

IPC STARR

This program aims to establish an “IPC Champion” role at each facility to ensure there is oversight of IPC practices and staff training, targeted review and improvements of IPC policies and procedures, and administration support for IPC implementation. The program also offers a pathway for professional development in IPC for participating champions.

Staff Program: IP

IP Geek Program

This is a comprehensive 12-week course designed to enhance participants’ knowledge and skills in infection prevention. The program covers a wide range of topics, including hygiene practices, infection control protocols, and other topics. Spring Cohort will be announced once registration re-opens.

Staff Program: EM Office Hours

Emergency Management Office Hours

Each session focuses on a different emergency management topic and includes a breakout session for participants to discuss related thoughts and strategies with others in their region. Participants will submit attendance at the end of the session to receive CEs.

Staff Program: EM Tabletop Exercises & AAR

Emergency Management Tabletop Exercises & AAR

The Emergency Management (EM) Tabletop Exercise is a monthly event held on the last Tuesday of each month. Each session focuses on a different emergency management topic. If you're interested in an After Action Report, you can schedule a session in advance following the EM Tabletops. You must have attended 3 tabletop sessions before completing an AAR request.

Staff Program: Virtual Webinars

Eklego Webinars

These free webinars aim to connect leaders in Long Term Care (LTC) communities to discuss and find free solutions to current workforce challenges, including Finding Talent, Hiring Talent, Keeping Talent, and Deploying Talent.